Ledger.com/Start® | Getting started — Ledger Support

Congratulations on choosing true ownership. You're about to take control of your digital assets with the most secure hardware wallet technology in the world. This page is your complete guide to getting started with Ledger—from unboxing to securing your first transaction.


Why Start with Ledger?

In the digital age, your cryptocurrency is only as secure as your private keys. When you leave assets on exchanges or in software wallets, you're trusting third parties with your financial sovereignty. Ledger changes that paradigm.

Ledger empowers you with:

  • Military-grade security through certified secure element chips
  • Full self-custody where only you control your private keys
  • Access to Web3 with uncompromising protection
  • Peace of mind knowing your assets are protected against online threats
"Security isn't a feature—it's our foundation. Since 2014, Ledger has protected over 20% of the world's cryptocurrencies."

Your Three-Step Journey to Security

Step 1: Choose Your Perfect Device

Select the hardware wallet that matches your needs:

Ledger Nano S Plus
Ideal for beginners and experienced users alike

  • Store 100+ cryptocurrencies
  • USB-C connectivity
  • Large screen for transaction verification
  • Most affordable entry point

Ledger Nano X
Premium experience for active traders and DeFi users

  • Bluetooth connectivity for mobile use
  • Manage 5,500+ assets
  • Larger storage capacity
  • Ledger Live Mobile compatibility

Ledger Stax
The ultimate Web3 experience

  • Revolutionary E Ink curved touch display
  • Wireless charging and Bluetooth
  • Magnetic design for stacking
  • NFT customization

Compare All Devices →

Step 2: Set Up Your Device

What's in the box:

  • Ledger hardware wallet
  • USB cable
  • Recovery sheet
  • Keychain strap
  • Getting started guide

Initial Setup Process:

  1. Download Ledger Live
    Only download from ledger.com/ledger-live
    Available for Windows, macOS, Linux, iOS, and Android
  2. Initialize Your Device
    • Connect via USB or Bluetooth
    • Choose your PIN code (4-8 digits)
    • Never share your PIN with anyone
  3. Secure Your Recovery Phrase
    This is the most critical security step:
    • Your device generates 24 unique words
    • Write them on the recovery sheet in order
    • Store in a secure, offline location
    • Never digitize these words (no photos, no cloud storage)
⚠️ Ledger will NEVER ask for your recovery phrase. Anyone requesting it is a scammer.

Step 3: Start Using Your Ledger

With Ledger Live:

  1. Install apps for your cryptocurrencies
  2. Create accounts for each asset
  3. Transfer funds from exchanges
  4. Explore built-in features:
    • Buy crypto with card
    • Swap between assets
    • Stake to earn rewards
    • Track portfolio performance

With Web3 Applications:
Connect your Ledger to:

  • MetaMask for Ethereum dApps
  • Phantom for Solana
  • Other compatible wallets
    Your keys stay secure while you interact with DeFi, NFTs, and more

Pro Security Tips from Day One

Essential Practices:

  1. Always verify addresses on your device screen before confirming
  2. Keep firmware updated through Ledger Live
  3. Use a strong, unique PIN
  4. Consider a backup device for recovery scenarios
  5. Never share device details on social media or forums

Advanced Security:

  • Use passphrase feature for hidden accounts
  • Set up multiple accounts for different purposes
  • Explore Ledger Recover for optional seed phrase backup
  • Regularly check Ledger's security bulletins

Join the Ledger Ecosystem

Ledger Live Marketplace
Discover verified applications and services:

  • Trading platforms
  • Staking services
  • NFT marketplaces
  • Educational resources

Enterprise Solutions
Businesses trust Ledger for:

  • Institutional custody
  • Treasury management
  • Developer tools and APIs

Community & Support


Frequently Asked Questions

Q1: I'm new to crypto. Is Ledger too complex for beginners?
Not at all! Ledger is designed for all experience levels. The setup process is guided step-by-step through Ledger Live, and our Academy contains beginner-friendly resources. Starting with proper security from day one is actually simpler than fixing security issues later.

Q2: What happens if I lose my Ledger device?
Your crypto remains safe. Simply obtain a new Ledger device and use your 24-word recovery phrase to restore your entire wallet. Your assets aren't stored on the device itself—they're on the blockchain, accessible only with your recovery phrase.

Q3: Can I use Ledger with iPhone or Android?
Yes! Ledger Nano X and Stax connect to iOS and Android devices via Bluetooth. Download Ledger Live Mobile from official app stores. Ledger Nano S Plus connects to mobile devices via USB-C with compatible adapters.

Q4: How do I update my Ledger device?
Updates are managed securely through Ledger Live. When an update is available, you'll receive a notification in the app. Always ensure you're using the latest firmware for optimal security and features.

Q5: Is my Ledger device compatible with [specific cryptocurrency]?
Ledger supports over 5,500 assets. Check our Supported Assets page for the complete list. New coins are regularly added through free firmware updates.

Q6: Why does Ledger cost more than software wallets?
You're investing in hardware security that protects potentially thousands or millions in assets. The secure element chip, ongoing research and development, regular security updates, and customer support justify the cost. Consider it insurance for your digital wealth.


Ready to Begin?

Taking control of your crypto security is the most important investment you can make in your digital future. With Ledger, you're not just storing crypto—you're securing your place in the new financial ecosystem.

Three reasons to start today:

  1. Never-before-seen security with certified secure elements
  2. Complete peace of mind knowing you control your assets
  3. Gateway to Web3 with uncompromising protection

Get Your Ledger Now →

Download Ledger Live →

Visit Academy to Learn More →


Need Help?


*Ledger devices are designed, developed, and assembled in France. Our security technology is certified by ANSSI (France's National Cybersecurity Agency) and meets CC EAL5+ standards. Over 6 million Ledger wallets have been sold worldwide, protecting tens of billions in digital assets.*

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